Legal

Accessibility Statement

Last updated: October 4, 2026

Kailing Concierge is committed to making its website accessible to everyone, including people with disabilities. We strive to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and we treat accessibility as an ongoing effort.

What we do

• Use clear structure, readable typography, and sufficient color contrast.
• Support keyboard navigation and screen-reader-friendly markup.
• Respect reduced-motion preferences for animation.
• Design the site to work across phones, tablets, and desktops.

Ongoing improvement

Accessibility is not a one-time project. We periodically review the site and work to resolve issues as they are identified. Some third-party tools we link to (such as our scheduling and payment platforms) are maintained by those companies, and their accessibility is governed by them.

Need help or found a barrier?

If you have difficulty accessing any part of this website, or need information in an alternative format, we want to help. Please contact us at support@kailingconcierge.com and we will work with you to provide the information or service you need through an accessible means.