Last updated: October 4, 2026
These Terms of Use ("Terms") govern your use of the Kailing Concierge website. By accessing or using this website, you agree to these Terms. If you do not agree, please do not use the site.
The content on this website is provided for general informational purposes about our psychiatric telehealth practice. It does not constitute medical, psychiatric, or other professional advice, and it is not a substitute for care from a qualified health professional. Reading this website or contacting us through it does not create a provider–patient relationship. A provider–patient relationship begins only after you have formally established care, completed the required intake and consent documents, and been accepted as a patient.
This website and our practice do not provide emergency or crisis services. If you are experiencing a medical or mental health emergency, call 911. If you or someone you know is in crisis, call or text 988 to reach the Suicide & Crisis Lifeline.
Care is provided via telehealth only, and only to individuals physically located in states where our clinician is licensed — currently Arizona, Colorado, Florida, Minnesota, and Nevada. Insurance-based care is offered through Headway and Alma for eligible plans; private-pay care is offered through SimplePractice. All care is subject to clinical appropriateness, eligibility, and acceptance as a patient.
This website links to third-party platforms, including Headway and SimplePractice, for scheduling, payment, and care. We do not control and are not responsible for the content, policies, or practices of third-party services. Your use of those services is governed by their terms and policies.
All content on this website, including text, design, logos, and graphics, is owned by or licensed to Kailing Concierge and is protected by applicable intellectual-property laws. You may not reproduce, distribute, or create derivative works from this content without our written permission.
This website is provided "as is" and "as available," without warranties of any kind, express or implied, to the fullest extent permitted by law, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the website will be uninterrupted, error-free, or free of harmful components.
To the fullest extent permitted by law, Kailing Concierge and its clinician shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of, or inability to use, this website.
You agree to indemnify and hold harmless Kailing Concierge from any claims, losses, or expenses arising out of your misuse of this website or violation of these Terms.
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles.
We may update these Terms from time to time. Continued use of the website after changes become effective constitutes acceptance of the revised Terms.
Questions about these Terms can be sent to support@kailingconcierge.com.
Choose the path that fits you. Not sure? Either one reaches us.
I would like to use my insurance.
Choose the platform that lists your insurance
I prefer an extended private-pay psychiatric consultation.
Continues to private-pay intake request
